Reservations
Your restaurant reservations, managed with more order and less friction.
Fidelis helps you collect reservations online, organize shifts and availability, manage calendar exceptions, and keep day-to-day operations within reach.
Service
More control over availability and the dining room
A solution designed for restaurants that want to simplify reservation intake and day-to-day service management.
Online reservation page
Guests choose their date, time, and party size without manual back-and-forth.
Schedules, shifts, and exceptions
Configure weekly availability and extraordinary changes based on how your venue actually operates.
Daily service control
Monitor confirmed bookings, cancellations, and no-shows from a single operational area.
A platform designed for the real work of a restaurant
No generic promises: just practical tools to collect reservations and manage service better.
Online reservations for your guests
Offer a dedicated booking page where guests choose the date, time, and party size in just a few steps.
Configurable shifts and time slots
Set weekly services, define capacity, and organize the dining room flow based on your real operating rhythm.
Exceptions and closures under control
Update special days, extraordinary closures, and operating changes without dealing with manual requests.
Daily service management
Review the day, add manual bookings, and monitor cancellations or no-shows from one dashboard.
Operations
From the initial setup to service management, everything stays readable.
Fidelis helps you structure venue availability and work every day with a clear picture of active reservations.
Organize your service shifts
Configure opening hours, slots, and operating rules for lunch, dinner, or special services. Fidelis helps keep availability clear for guests and sustainable for your team.
Manage each day clearly
Open the day overview, review expected arrivals, and step in quickly when you need to add, cancel, or update a reservation.
Reduce operational disorder
Calendar exceptions and no-shows stay tracked, so front-of-house service is more organized and last-minute decisions are easier to manage.
Want to see how reservations can fit into your operational flow?
We show you how to present a clear reservation page to guests and how to organize shifts, availability, and exceptions around your service.
Frequently asked questions about reservations
Answers to the most common questions to understand whether Fidelis reservation management fits your venue.
Can guests book online by themselves?
Yes. Fidelis provides a dedicated page where guests can select the date, time, and party size without calling the venue.
Can I set different shifts for lunch and dinner?
Yes. You can configure time slots, capacity, and availability according to the different moments of service and the needs of your restaurant.
How do I handle extraordinary closures or calendar changes?
You can update exceptions and special days directly in the reservation settings so the availability shown to guests always stays consistent.
Can I add reservations manually?
Yes. In addition to online reservations, you can add new reservations manually from the day operations dashboard.
Can the team track cancellations and no-shows?
Yes. Fidelis lets you monitor reservation status and quickly manage cancellations or no-shows during service.
Do I need complex software to get started?
No. The goal is to simplify the venue’s work with a clear setup and essential operational tools, without introducing unnecessarily complex processes.