Question 1

When will I receive payment?

Accepted Answer

You will usually receive your commission within 1-2 weeks from the payment made by the business you referred.

Question 2

How do I present Fidelis to businesses?

Accepted Answer

We provide all the materials you need to present Fidelis well, and our support team is always available for questions.

Question 3

Does the Fidelis affiliate program include recurring commissions?

Accepted Answer

Yes. With Fidelis you do not earn only once. We recognize 20% on every renewal from the customers you brought in.

Question 4

Do I need a VAT number to participate?

Accepted Answer

No, not necessarily: you can also start as a private individual. If you have a VAT number, you only need to provide us with an invoice.

Question 5

Are there any costs to join the affiliate program?

Accepted Answer

Absolutely not: joining is free and there are no obligations. You earn only when you bring in new customers.

Question 6

Who can I sell Fidelis to?

Accepted Answer

You can propose Fidelis to businesses in many sectors: bars, restaurants, pizzerias, gelato shops, stores, and any small or medium business that wants a simple digital way to retain customers and grow.

Question 7

What counts as a qualified referral?

Accepted Answer

A qualified referral is a business that accepts to activate Fidelis through your referral and becomes a paying customer on a monthly or yearly plan. Only then is your commission recognized.

Question 8

Do I need a website or blog to join the Fidelis affiliate program?

Accepted Answer

No. You can promote Fidelis through personal contacts, social media, or word of mouth. A website or blog can help expand your audience, but it is not required.

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